SIP forwarding allows AVOXI Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. The softphone interface opens. The SIP URI configuration tool has 3 configurable fields and 1 auto-generated. 01. With this release, supervisors can see additional Call Details in my Zoho integration tickets to better analyze and compare the tickets to the calls in AVOXI. Spain: 800 654 432. Some other names for a Cloud PBX are: A hosted phone system. At AVOXI, ensuring your Numbers are up and running is our highest priority. Embedded within the AVOXI platform, is located in the bottom right-hand corner and gives you the ability to make inbound and outbound calls without the need for a physical. Make sure to follow the prompts using your Google account’s information to access AVOXI. SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX. ; As soon as you sign in with your temporary password, you will need to visit your Account Profile page (see image below) and create. 99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only. Close. Let Us Troubleshoot for You. 98. First, log into your AVOXI platform. 244. Avoxi is a cloud communications and VoIP provider that offers toll-free and local numbers for call centers, hotels, tour operators, and global enterprises. Search for ‘AVOXI’ in the app store. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Billing Groups make it easy for you to organize your billing items into various groups with the purpose of dividing costs amongst these groups. 99 /number/month, which includes unlimited inbound and outbound calls anywhere in the United States and. Logging into your AVOXI account is easy! Go to Type in your email and select Continue; Next, enter your password and select login. Note: If you have a Google account, you can also log in by selecting Sign in with Google. All addresses in the column. By integrating these technologies, users can focus on voice communication with AVOXI and have their customer management and workflow in Airtable. Phone numbers are essential to your AVOXI account and allow you to make and receive calls. Learn more AVOXI Reseller Global Porting ; Login to your AVOXI Core Account - South Africa ; See all 22 articles. Navigate to your respective app store (iOS or Android) and search for ‘Cloud Softphone’. In addition, we have an automated alert system that detects unusual. Excellent call quality and affordable VoIP calling rates in 150+ countries. Configuring AVOXI - Microsoft Teams (MS) Microsoft Phone System Direct Routing is the service inside of Teams that allows organizations to connect external phone lines (numbers) and use Teams as an office phone system. All AVOXI services currently run out of the below data centers, with multiple internet and power redundancies and top-of-the-line security. AVOXI specializes in contact center and virtual number solutions to simplify how companies communicate with their customers. AVOXI bills most subscription charges in advance and most call charges in arrears. Enter your password. To edit your account profile, click "My Profile" from the dropdown menu to the right of the. To access AVOXI Core and AVOXI Smart Queue, click on the corresponding icon to access the AVOXI customer login screen for your account. The AVOXI mobile app allows users to transfer a call using two different methods. When dialing numbers in AVOXI Core, all you need to dial is the country code, area code, and the phone number itself. Prioritize deals and more closely track pipelines by allowing your teams to integrate AVOXI's contact center solution with CRM and pipeline management platform, Odoo. Log in using either login option. Includes call forwarding, auto attendant, voicemail and more. Cloud Voice. On the top left-hand side of the browser, click the "Virtual Attendant" tab. Navigate to the SIP Trunks section located on the left-hand navigation bar. Just like a toll-free number can be forwarded to a landline or mobile telephone, it can also be forwarded to VoIP (Voice over Internet Protocol), also referred to as SIP. com). We offer six monthly SMS plans for US/Canada numbers and four monthly SMS plans for local international numbers with a text. To ensure a smooth experience with AVOXI, please refer to the below list of requirements and best practices for using and configuring your Contact Center platform. AVOXI Launches Team Productivity Software - AVOXI Genius - a Cloud Contact Center Platform Integrated with Global Virtual Number Service. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. Viewing Support Cases & Support Access Controls. A budget-friendly and reliable call center Avoxi alternative. Close. Make sure to follow the prompts using your Google account’s information to access AVOXI. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. AVOXI offers SMS forwarding for business use that can be added to any US/Canada and 11 other countries' virtual numbers upon purchase via the AVOXI online shopping cart or afterward in the Genius online platform. In addition, the Call Details for. Logging into your AVOXI account is easy! Go to Type in your email and select Continue. AVOXI will automatically route calls based on the "Agent Status" at that particular time. In addition to other things our app offers:The new AVOXI Support Portal is now visible to all users with Admin Roles Designed to give customers a fast and direct way of getting answers to open or pending cases;. Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click. Alternatively, your company’s primary contact can share the login details with all valid contacts and cases can be opened directly through our user interface. AVOXI Release Notes: January 5, 2021. Begin. Toll free, local, and non-geographic cloud numbers available online. On the "Users" homepage, select the Roles tab. Designated IPs: Below is our designated IPs that will need to be whitelisted to allow forward to SIP in AVOXI. Get toll free, national and local Japanese numbers in just minutes. Alternatively, you can email our support team (service@avoxi. First login to your AVOXI platform as an Admin (1) Select the "Numbers" section located on the left-side navigation bar (2) On the numbers homepage, select the number you wish to view the "Call Details" on (3) On the "Numbers" profile page select the "Call Logs" tab located under the number at the top of the screen (4) You can now filter and. The Australia number code is +61, which is dialed before the actual phone number. Within AVOXI Genius, you will be able to create as many Billing Groups as. Switzerland: 0800 899 839. Let Us Troubleshoot for You. To access your company call activity, select the " Activity " section located on the left-side navigation. Select the "Console" tab in this window. Support Dashboard and Troubleshooting. Licenses start at $24. Are international 800 numbers free for mobile callers?Use AVOXI Number Testing to reduce customer frustration and potential lost revenue, all while reducing your telecom management burden. Speed up resolutions, reduce wait times and optimize. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. Due Date (5) The due date on the invoice indicates the date by which AVOXI must receive your payment. Updated By: Louise Ross. MFA : Users can now use their recovery codes when resetting. Use the Genius extension to enable click to dial for phone numbers on web pages. AU. The AVOXI support portal is designed to provide our customers with a fast and direct way of getting answers to any open or pending cases. Make sure to follow the prompts using your Google account’s information to access AVOXI. Get digital phone numbers in minutes, no setup fees or contracts. As soon as you sign in with your temporary password, you will need to visit your Account Profile page (see image below) and create a new password for security reasons. In addition, virtual business numbers from AVOXI include 20+ VoIP features like virtual attendant, voicemail-to-email, call logging, and more at no extra cost. | AVOXI, the leading cloud. Will outbound calls record? Yes but only if your call recording is turned on at an Organizational level. 24/7 on-call support included with every UK number plan. The Purpose of an LOI ( Letter of Intent) is to describe the reason for acquiring the number and its use. Creating a Virtual Attendant (IVR) Select the “Flow Builder” section on the left-hand side navigation, and go to the “IVRs” tab to create a virtual attendant. Includes IVR, toll free forwarding, voicemail transcription, and much more. Firewall Whitelist. Give. Numbers Management. AVOXI Genius Deployment Summary: NEW agent timelines, auto-answer, and support access tools. AU. Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. Get access to business. First login to your AVOXI platform as an Admin (1) Select the "Numbers" section located on the left-side navigation bar (2) On the numbers homepage, select the number you wish to view the "Call Details" on (3) On the "Numbers" profile page select the "Call Logs" tab located under the number at the top of the screen (4)When it comes to cloud security and protection of your data and communications, AVOXI safeguards your business from unexpected system failures, cybercrime and natural disasters so you can focus on supporting your global audience and driving revenue. Use the below quick. AVOXI was founded in 2001 and is based out of Atlanta, Georgia. confidently in the cloud. Click the "+Add New" button. Products. CRM IntegrationsIncrease productivity and improve customer satisfaction with our new CRM integrations. You can try virtual call center software for free. Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications. Product Adjustments and Fixes. Ex: Duo, Authy, Okta Verify, Google Authenticator, Microsoft Authenticator, and other TOTP-based authentication apps. AVOXI Click to Call. Get access to business voice service in 170+ countries around the globe and stay connected with customers and prospects on the go. Hard Fresh: A hard refresh clears the browser’s cache for a specific page, forcing it to load the most recent version, including changes to stylesheets or other scrips. To log into your AVOXI Core South Africa account, simply go to the login page. At AVOXI, ensuring your Numbers are up and running is our highest priority. Here you can add accounts for the customer either manually or using the Account generator. AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. Due Date (5) The due date on the invoice indicates the date by which AVOXI must receive your payment. Login to your ac count. Next, enter your password and select login . Call Management Software All in One Place. Make sure to follow the prompts using your Google account’s information to access AVOXI. On the “ Orders ” tab, you can now view all numbers on order or requirement documentation associated with your account. Adding Users & Assigning Roles. Forwarding to SIP works the same as call. Select the "Console" tab in this window. Every customer is covered by 24/7/365 live support, full-time network monitoring, and a dedicated account manager that always has your back. +1 770 937-9735; Resources. Thailand: 1800 011 013. Get unlimited incoming and outgoing call recording for just $6. Other troubleshooting steps can be found in our AVOXI Basic User Troubleshooting. Create a local presence in the UAE and receive calls from customers anywhere in the world with AVOXI’s UAE virtual phone number plans. Blog; Webinars; Case Studies; eBooks; Knowledge Base; News & PR; Contact; Login; Search. On the "Settings" tab, select the "Voicemail" section. Simple to set up and scale for your business communications. Make, receive and manage calls using the AVOXI Mobile app. 96. Its visual click-to-configure interface and preloaded widgets simplify even the most complex flows so you don’t need technical support to set it up. 196. With instant visibility to critical information about the call and related. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. Once these are received and reviewed by our number team, the in-application status will automatically update. Once you open a second tab for your AVOXI login, your status will automatically change to offline. Global Technical Support: +1 770-937-9735 United States Technical Support: +1 678-631-2280. Use our below step-by-step guide to set up Genius SIP Forwarding and Five9 guides to get started. At AVOXI, ensuring your Numbers are up and running is our highest priority. Industry-Leading Voice Coverage & Telecom Support. Integrate in Minutes:. Product Adjustments and Fixes. 196. Manage Your Contact Center in the Cloud-Seamless Setup and Support: Set up your virtual call center in just 1-2 days. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. Let Us Troubleshoot for You At AVOXI, ensuring your Numbers are up and running is our highest priority. 5061 TLS. AVOXI powers global businesses with reliable cloud-based communications. The AVOXI support portal is designed to provide our customers with a fast and direct way of getting answers to any open or pending cases. A summary of your account profile is visible from the home page. All you need is an AVOXI contact license and a mobile device and you're ready to connect. However, the new. Note: If. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. Install the app. Go to the tab page General. Logging into your AVOXI account is easy! Go to Type in your email and password and select login . AVOXI Release Notes - October 24, 2023. Supported Codecs: G. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is impacted. You will land on the login screen when you first open the app. With enhanced yet simple-to-use call management features, it aims to create a user-friendly journey for employees and customers. Increase Customer Satisfaction. The SIP URI configuration tool consists of 4 configurable fields and one auto-generated preview field. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Click on the AVOXI phone line for which you wish to enable this feature. The initial onboarding fee for new customers is $149. Learn moreAVOXI Reseller Global Porting ; Login to your AVOXI Core Account - South Africa ; Reseller New Portal - Load DID's; South Africa Reseller Division - AVOXI Core ; Can’t find what you’re looking for? Contact our award-winning customer care team. Let Us Troubleshoot for You At AVOXI, ensuring your Numbers are up and running is our highest priority. Enter a brief description of the role (for example, Senior Billing Team). First, log into your AVOXI platform. Solutions Page Working Draft 1. At AVOXI, ensuring your Numbers are up and running is our highest priority. Use the below links to. Then click the "Connection Secure" extension. 39 / 199. Here you can add accounts for the customer either manually or using the Account generator. AVOXI needs the contact information you provide to us to contact you about our products and services. Learn more AVOXI supports UDP, TCP, and TLS version 1. Skip to content +1 770 937-9735; Resources. Select the "Permissions" tab located on the top of the settings screen. Provide feedback on how we can improve your AVOXI experience by taking a short survey. TrueLocal™: Direct dialing numbers with local caller-id for both. AVOXI Core: Registrar/Server/Gateway Hostname or IP’: enter "core-sip-qts. As soon as you sign in with your temporary password, you will need to visit your Account Profile page (see image below) and create a new password for security reasons. 56 /32; 0ed on your own preference. 203/32 through 104. At AVOXI, ensuring your Numbers are up and running is our highest priority. By integrating these technologies, users can focus on voice communication with AVOXI Genius and have their customer management and call activity workflow in sync and automatically updated in Zoho. To do this, go to Connectivity > Trunks. Users with an AVOXI license can simply download and instantly make inbound and outbound calls through their AVOXI webphone directly from their mobile device without the need to log into their AVOXI browser. Navigate to My Account > Company Settings. Then click the "Connection Secure" extension. Let Us Troubleshoot for You. On the top left-hand side of the browser, click the " Virtual Attendant " tab. Also, you will be charged usage fees based on the applicable terminating rates. Powered by a powerful voice network, AVOXI's platform makes it easy to manage international SIP trunks from an intuitive interface. Enter a name for your new virtual attendant and select Next. Our industry-leading inventory of global phone numbers is backed by a resilient VoIP network and the best support team in international voice. Updated By: Louise Ross. How to Edit Your AVOXI Core Account Profile. 96. The Australia number code is +61, which is dialed before the actual phone number. TIP: Voicemail is automatically activated on all numbers purchased through the AVOXI shopping cart. To do this, go to Connectivity > Trunks. Sign up now to unlock a world of possibilities. Learn more Search for ‘AVOXI’ in the app store. 99% uptime, and 24/7 expert support. Note: If you have a Google account, you can also log in by selecting Sign in with Google. AVOXI - Zendesk Integration Overview. Scroll down to the “Phone Line Feature Configuration” panel. SIP: 199. Click the "More Information" located at the bottom of the window. Using the drop-down click the "My Account" tab to be taken to your Account and Preferences page. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. Through a self-service portal, the highly efficient tool allows users to quickly open a support case while providing complete visibility to all cases via an easy-to-view dashboard. After purchasing a new number, users will receive a confirmation email with login instructions to create a new password for account activation. Includes call forwarding, auto attendant, voicemail and more. Just like a toll-free number can be forwarded to a landline or mobile telephone, it can also be forwarded to VoIP (Voice over Internet Protocol), also referred to as SIP. Author: Sunnie Lydick. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. 99 /number/month, which includes unlimited inbound and outbound calls anywhere in the United States and Canada using the Genius webphone. From the 'My Account' tab, you will see a sidebar menu item for 'Mobile QR Code', select this menu option. Unlimited Storage: With unlimited call recording storage, businesses can grow their customer base and store calls indefinitely. In the General tab, define the Trunk name (can be anything you want). Toggle on the MFA authentication method (s) This will expose the MFA setting for the users in your organization. Authorized Contact details. On the top left-hand side of the browser, click the " Virtual Attendant " tab. Step 2: Set up your preferences in a matter of minutes. To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. Collecting Logs in Google Chrome. In some locations, the In-country Authority requires the number to be registered with the same city address as the number ordered from AVOXI. 196. VoIP (Voice over Internet Protocol) Services and phones should be on a network segment separate from the Five9. To generate a batch of accounts, click Account generator and follow the wizard steps. 2-way messaging service in US and Canada. Enter a name for Trunk. 244. As soon as you sign in with your temporary password, you will need to visit your Account Profile page (see image below) and create a new password for security reasons. Page Views: 904. At AVOXI, ensuring your Numbers are up and running is our highest priority. Access local numbers worldwide and connect with your audience. To log into your AVOXI Core account, simply go to the login page. AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. The Mean Opinion Score (MOS) is a commonly-used metric to measure the overall voice call quality for decades. Let Us Troubleshoot for You. 2 ( follow here to learn more ). Every call is important to your business. 99/month with a 3-license minimum. Tel: +1 (770) 937-9735. The service description for the number. However, your new virtual phone number may not be activated until an AVOXI. Using your computer, navigate to your AVOXI (genius. 03. To ensure a smooth experience with AVOXI, please refer to the below. Get access to business voice service in 170+ countries around the globe and stay connected with customers and prospects on the go. 02. Master every conversation using industry. On the top left-hand side of the browser, click the "Virtual Attendant" tab. AVOXI bills most subscription charges in advance and most call charges in arrears. Using the “Bulk Forwarding Update” feature, AVOXI Administrators can edit multiple numbers’ to apply specific call. Documentation Requirement - Letter of Intent - UAE National or ITFS (DU) Letter of Intent, LOI, can also be referred to as a Letter of Authority. In addition to other things our app offers: AVOXI Release Notes - October 31, 2023. AVOXI does not allow multiple tabs to be open at the same time. Then click the "Connection Secure" extension. Note: If you have a Google account, you can also log in by selecting Sign in with Google. Designated IPs: Below is our designated IPs that will need to be whitelisted to allow forward to SIP in AVOXI. When the BETA program for this feature is available: Add me to the BETA waiting list. Genius Release Notes: January 29, 2020 . Unlimited Social Media without eating your data. 24/7 on-call support included with every South Korea number. Enable MFA for your organization. Occasionally, AVOXI may issue a particular invoice on a different date. To log into your AVOXI Core account, simply go to the login page. With only a few clicks, you can instantly view a detailed list of required docs and upload them directly from your AVOXI platform. Next, enter your password and select login . Genius UI Login-split-page By Samantha Dyer | March 25, 2021. Enter your username and temporary password (sent in your Welcome email or provided by your AVOXI Customer Service representative), and click Login. TrueLocal™: Direct dialing numbers with local caller-id for both inbound and. ; Next, click on the "Settings" button located on the lower left-hand. 2-way messaging service in US and Canada. 99. Reseller New Portal- Create Account ID’s SIP/Hosted Ext. Login: Password: Language: For support, click. Login to your account at On the homepage click on the number for which you wish to set up your Call Forwarding. Save 20% or more with an annual license plan. With the latest feature release, AVOXI Number Testing proactively diagnoses connectivity failures and opens support cases when necessary, before your business is. Select the " Company Activity" tab in the top navigator. Login credentials. 47 Open the following ports to ensure. ”. The “ Order Completed ” window opens and allows you to enter email addresses for users if you wish those agents to receive email instructions from the system on how to configure their extensions. -- AVOXI, a leading provider of cloud communication services, announced the rollout of its new cloud contact center platform, AVOXI Genius. Login to your AVOXI dashboard as an Administrator. HK. AVOXI Online Portal allows you to set up and update your own Virtual Attendant at any time. Using your Company Letterhead, please fill out a letter with the following content: Company name. Logging into your AVOXI account is easy! Go to Type in your email and select Continue; Next, enter your password and select login. 244. Includes call forwarding, auto attendant, voicemail-to-email and more. Click the "More Information" located at the bottom of the window. Site Map. Snapengage thank you. Welcome to your new AVOXI platform! Use our below video guide for an informative tour and l earn more about our many features and integrations. Click Add Trunk and select "Add SIP (chan_pjsip) Trunk". Begin your journey with AVOXI Genius and revolutionize your communication strategy. Latvia;. With this release, all new Australia and New Zealand numbers will auto-assign to the new Australia data center, and customers can select the Australia DC in the. Use our below step-by-step guide to set up Genius SIP Forwarding and Five9 guides to get started. Ports. Toll free, local, and non-geographic cloud numbers available online. With a centralized and intuitive interface, handling all of your inbound and outbound calls, in-house and remote. The AVOXI support portal is designed to provide customers with a fast and direct way of getting answers to any open or pending cases. Simply auto-dial any number… To log into your AVOXI Core account, simply go to the login page. Install the app. Features: Advanced capabilities to serve any use case. By integrating these technologies, users can focus on voice communication with AVOXI and have their customer management and call activity workflow in sync and automatically updated in HubSpot. Next, enter your password and select login . Let Us Troubleshoot for You. Solutions. Switzerland: 0800 899 839. AVOXI Business SMS allows your company to send and receive text messages either by forwarding to your current SMS platform by configuring a URL endpoint or forwarding inbound messages to an email address of your choice. As an Admin, you can view, upgrade, or purchase new licenses anytime via your AVOXI online platform. Genius UI Login-split-page By Samantha Dyer | March 25, 2021. AVOXI SMS Business Texting - Product Data Sheet. Get Virtual US Numbers for Any Business Need. 1 of 3 « Previous Next » Live DashboardsManage your. 24x7x365 Follow the Sun Support. Create a unique Rule Name for your forwarding rule. Click the "Inspect" option in the drop-down menu. Give. USA, Costa. Provides access to Manage Users that contains all users set up in Genius and allows updates of these user's settings. Launch Get started with one country and grow Starting at $0 Per User* Additional Features Include Complete Number Catalog International, Domestic, Local. Login to your account at On the homepage click on the number for which you wish to set up your Call Forwarding. Custom Greetings - Easily record or upload your cloud voicemail greetings for more or more numbers from your user interface. Search for ‘AVOXI’ in the app store. On the " Numbers page, " select the phone line/number on which you wish to update the SMS forwarding email address. The AVOXI Onboarding Program fee is a professional services one-time charge for new customers adding contact center licenses or existing customers adding additional licenses (Agent Onboarding fee). AVOXI Core: Registrar/Server/Gateway Hostname or IP’: enter "core-sip-qts. Once these are received and reviewed by our number team, the in-application status will automatically update. No coding, no developers, and no professional services needed. On the "Users" homepage, select the Roles tab. Specializing in contact center and virtual number solutions to simplify how companies communicate with their customers. Once you have logged into your AVOXI account , select the Profile section located on the top right navigation. Most numbers are usually ready the next day unless there is a long order time with the carrier. In addition to our support materials, we also offer sales and marketing documentation to help you increase your customer base and grow. From the 'My Account' tab, you will see a sidebar menu item for 'Mobile QR Code', select this menu option. Username - [email address with domain] + [@AVOXIMOBIL E]In addition to our Customer Care Center, we offer a variety of ways for you to get the technical support you need. To log into your AVOXI Core South Africa account, simply go to the login page. AVOXI IVR (Interactive Voice Response) is a feature that allows organizations to create automated greetings and audio prompts. AVOXI - Airtable Integration Overview The first feature of the AVOXI Genius and Airtable integration is the Screen Pop, where customer data stored in Airtable Base - tables are displayed in realtime. Includes call forwarding, auto attendant, voicemail-to-email and more. With call recording software and payment collection services, your business may be accessing and processing sensitive customer information. AVOXI Genius Deployment Summary: Improvements to outbound call reporting. All SMS messages made through the AVOXI platform can be viewed at a number level under the "Messaging" tab and the Logs section of your AVOXI platform. Contact Support. By Lauren Ing | July 21, 2023. Over the last year, we have focused our development efforts on several exciting new additions and releases within the. Buy India Phone Numbers Online. Finally, you can playback your recording by selecting the play button. Step 3: Start making and receiving calls on your browser-based. 5061 TLS. Viewing your Active Orders. Logging into your AVOXI account is easy! Go to Type in your email and password and select login. Includes call forwarding, auto attendant, voicemail-to-email and more. Included in the pricing structure is an administrative cost recovery fee for worldwide tax and regulatory compliance. Select the “ Numbers ” section in the left-side navigation bar to view your orders. Create and confirm a password for your account. AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. Create Call Groups in AVOXI Core Use call groups (also known as hunt groups) to distribute calls to a single toll free or local number to multiple extensions. Login to your Core Account. The AVOXI Genius integration with Zoho allows organizations to bring together their voice and CRM platforms seamlessly. . View all native call center software integrations with CRM and Helpdesk. Occasionally, AVOXI may issue a particular invoice on a different date.